{
  "vendor": "Close",
  "category": "CRM",
  "version": "2026-09.1",
  "doi": "10.5281/zenodo.22907695",
  "questions_appeared": 5,
  "question_count": 10,
  "mention_rate": {
    "count": 12,
    "base": 150,
    "rate": 8,
    "lower": 4.6,
    "upper": 13.5
  },
  "record_url": "/vendors/close/crm/",
  "embed_code": "<a href=\"https://index.broadcastwell.com/vendors/close/crm/releases/2026-09.1/\"><img src=\"https://index.broadcastwell.com/badges/close/crm/2026-09.1/named-light-small.svg\" width=\"400\" height=\"180\" alt=\"Close: named in 5 of 10 buyer questions, CRM, Absence Index 2026-09. View the dated record.\"></a>",
  "embed_code_latest": "<a href=\"https://index.broadcastwell.com/vendors/close/crm/\"><img src=\"https://index.broadcastwell.com/badges/close/crm/latest/named-light-small.svg\" width=\"400\" height=\"180\" alt=\"Close: named in the Absence Index, CRM. View the dated record.\"></a>",
  "framing": "Observed answers on stated dates, not a ranking. This is not a judgment of product quality."
}