2026-09.1 record

Dealership management systems

Most named checked vendor

90 of 150 valid answers named CDK Global

90 of 150 valid answers, 60.0% (Wilson 95% interval 52.0% to 67.5%)

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Release 2026-09, version 2026-09.1. Method v1.1. DOI 10.5281/zenodo.22907695

The system of record a franchised or independent vehicle dealership (auto, powersports, RV, marine) uses for desking and F&I, inventory, parts and service, and accounting in one platform.

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Capture date: 2026-09-21. The Index measures observed naming, not service quality or product merit.

Commissioned engagement: no.

Dispute policy · Explore the buyer questions

Discuss this category's evidence

Criteria Maps

Observed buyer requirements before the first vendor in source answers captured on 22 and 23 September 2026. 150 valid source answers from 150 scheduled runs. These observations are separate from the original Index release figures.

Each vendor figure uses the median across the five most named vendors in the frozen category release, including zero counts. Adjacency compares distinct source answers for the same criterion; page coverage compares criteria for the same page state. Medians are descriptive and have no confidence interval.

Prepared by the Broadcastwell team. Team review: in progress. Zero analyst verified criteria.

The AI written RFP; Study DOI 10.5281/zenodo.23271935. Source DOI 10.5281/zenodo.22907695. CC BY 4.0.

Observed source answer frequencies. Wilson intervals describe the calculation, not independent population inference. Repeated runs are not independent performance tests. Page comparisons cover only the dated page and stated scope. An unstated claim is not an absent product feature.

Any named company may request one no-cost re-run at index@broadcastwell.com; both results are published.

Checklist Audit $490. Every figure comes from the published method, v1.1.

  1. Full total cost of ownership

    14 of 150; 9.3%; Wilson 95% interval 5.6% to 15.1%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 3 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 11 source answers

    No adjacent vendor passage coded for this criterion.

  2. Ease of use

    13 of 150; 8.7%; Wilson 95% interval 5.1% to 14.3%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q2: 2 of 3 runs; Claude, q9: 3 of 3 runs; Perplexity, q9: 1 of 3 runs; Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 1 of 3 runs; Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|1; dealership-management-systems|q2|Claude|1; dealership-management-systems|q2|Claude|3; dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Perplexity|2

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 1 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers; No source shown: 12 source answers

    • Autosoft: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Blackpurl: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Carsforsale.com: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • DealerCenter: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  3. Fit with the dealership’s stated business needs

    12 of 150; 8.0%; Wilson 95% interval 4.6% to 13.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q2: 2 of 3 runs; Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q1: 2 of 3 runs

    Deposited source answers dealership-management-systems|q1|Google AI Mode|2; dealership-management-systems|q1|Google AI Mode|3; dealership-management-systems|q2|Claude|1; dealership-management-systems|q2|Claude|3; dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 1 source answers; https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 1 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 3 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 3 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 9 source answers

    • AutoManager: 3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2; dealership-management-systems|q1|Google AI Mode|3; dealership-management-systems|q2|Claude|1

      No source shown: 3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Category median 1 of 150; 0.7%

    • AutoRaptor: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

    • Autodeals: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

    • Autosoft: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

    • Carsforsale.com: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

    • DealerCenter: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2; dealership-management-systems|q2|Claude|1

      No source shown: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 1 of 150; 0.7%

    • DealersCloud: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

    • Dealertrack: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

    • Frazer: 3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2; dealership-management-systems|q1|Google AI Mode|3; dealership-management-systems|q2|Claude|1

      No source shown: 3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Category median 1 of 150; 0.7%

    • Wayne Reaves: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 1 of 150; 0.7%

  4. Vehicle sales and deal processing

    12 of 150; 8.0%; Wilson 95% interval 4.6% to 13.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q3: 1 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q3|Google AI Overviews|1; dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers; No source shown: 9 source answers

    • Blackpurl: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  5. Connections to existing business systems

    11 of 150; 7.3%; Wilson 95% interval 4.1% to 12.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 3 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 1 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 8 source answers

    No adjacent vendor passage coded for this criterion.

  6. Disclosure of applicable and additional fees

    11 of 150; 7.3%; Wilson 95% interval 4.1% to 12.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 3 of 3 runs; Perplexity, q9: 2 of 3 runs; Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2

    https://us.dealertrack.com/wp-content/uploads/sites/2/2024/03/dealer-management-checklist.pdf: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 9 source answers

    No adjacent vendor passage coded for this criterion.

  7. Connected departmental operations without separate tools or duplicate entry

    10 of 150; 6.7%; Wilson 95% interval 3.7% to 11.8%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 10 source answers

    No adjacent vendor passage coded for this criterion.

  8. Defined scope of data transferred during migration

    10 of 150; 6.7%; Wilson 95% interval 3.7% to 11.8%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 7 source answers

    No adjacent vendor passage coded for this criterion.

  9. Implementation and launch assistance

    10 of 150; 6.7%; Wilson 95% interval 3.7% to 11.8%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 2 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 3 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 7 source answers

    No adjacent vendor passage coded for this criterion.

  10. Supported APIs for connecting business tools

    10 of 150; 6.7%; Wilson 95% interval 3.7% to 11.8%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 3 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 7 source answers

    No adjacent vendor passage coded for this criterion.

  11. Data encryption

    9 of 150; 6.0%; Wilson 95% interval 3.2% to 11.0%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 3 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers; No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  12. Support for applicable regulatory obligations

    9 of 150; 6.0%; Wilson 95% interval 3.2% to 11.0%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 1 of 3 runs; Perplexity, q9: 1 of 3 runs; Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|2

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.ftc.gov/business-guidance/resources/automobile-dealers-ftcs-safeguards-rule-frequently-asked-questions?utm_source=openai: 3 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  13. Ability to accommodate dealership growth

    8 of 150; 5.3%; Wilson 95% interval 2.7% to 10.2%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 3 of 3 runs; Claude, q10: 1 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q10|Claude|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 3 source answers; https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 1 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 3 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 5 source answers

    • CDK Global: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  14. Accessible ongoing customer support

    8 of 150; 5.3%; Wilson 95% interval 2.7% to 10.2%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  15. Centralized or consolidated group accounting

    8 of 150; 5.3%; Wilson 95% interval 2.7% to 10.2%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q10: 2 of 3 runs; Google AI Overviews, q10: 2 of 3 runs; Google AI Mode, q10: 3 of 3 runs

    Deposited source answers dealership-management-systems|q10|Claude|1; dealership-management-systems|q10|Claude|3; dealership-management-systems|q10|Google AI Mode|1; dealership-management-systems|q10|Google AI Mode|2; dealership-management-systems|q10|Google AI Mode|3; dealership-management-systems|q10|Google AI Overviews|1; dealership-management-systems|q10|Google AI Overviews|3; dealership-management-systems|q9|ChatGPT|1

    No source shown: 8 source answers

    • CDK Global: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Overviews|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • DealerBuilt: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Overviews|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  16. Coverage of departmental workflows in one system

    8 of 150; 5.3%; Wilson 95% interval 2.7% to 10.2%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q3: 1 of 3 runs; Google AI Mode, q2: 1 of 3 runs

    Deposited source answers dealership-management-systems|q2|Google AI Mode|3; dealership-management-systems|q3|Google AI Overviews|1; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 2 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers; No source shown: 5 source answers

    • Blackpurl: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • DealerCenter: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • EverLogic: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • dealr.cloud: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  17. Manageable system complexity

    8 of 150; 5.3%; Wilson 95% interval 2.7% to 10.2%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q2: 2 of 3 runs; Claude, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q2: 1 of 3 runs; Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|2; dealership-management-systems|q2|Claude|1; dealership-management-systems|q2|Claude|3; dealership-management-systems|q2|Google AI Mode|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 8 source answers

    • AutoManager: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Carsforsale.com: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Dealertrack: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • dealr.cloud: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  18. Data security

    7 of 150; 4.7%; Wilson 95% interval 2.3% to 9.3%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  19. Defined contract and exit terms

    7 of 150; 4.7%; Wilson 95% interval 2.3% to 9.3%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Perplexity, q9: 2 of 3 runs; Google AI Overviews, q9: 3 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://us.dealertrack.com/wp-content/uploads/sites/2/2024/03/dealer-management-checklist.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  20. Documented service availability and uptime

    7 of 150; 4.7%; Wilson 95% interval 2.3% to 9.3%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Perplexity, q9: 2 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  21. Hands on demonstrations using actual dealership workflows

    7 of 150; 4.7%; Wilson 95% interval 2.3% to 9.3%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 3 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|3

    No source shown: 7 source answers

    No adjacent vendor passage coded for this criterion.

  22. Staff training

    7 of 150; 4.7%; Wilson 95% interval 2.3% to 9.3%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs; Claude, q9: 3 of 3 runs; Perplexity, q9: 1 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Perplexity|2

    https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  23. Cloud based deployment and access

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  24. Configurable reports

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://suiteengine.com/evaluating-a-dms/: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 3 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  25. Data backups and recovery arrangements

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 3 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  26. Defined data export process or options

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 2 of 3 runs; Perplexity, q9: 2 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  27. Finance and insurance workflows

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  28. Financial accounting functionality

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  29. Implementation or launch timeline

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 3 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  30. Inventory management

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3

    No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  31. Itemized pricing and included versus additional features

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3

    No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  32. Ongoing staff training

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 2 of 3 runs; Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2

    https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  33. Ownership of dealership data

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 3 of 3 runs; Google AI Overviews, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Overviews|1; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://us.dealertrack.com/resources/how-to-choose-dealer-management-system/: 3 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 3 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 2 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 2 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 2 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  34. Parts department workflows

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  35. Real time inventory or financial information

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  36. Reporting across multiple stores or the dealer group

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Google AI Overviews, q10: 2 of 3 runs; Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|3; dealership-management-systems|q10|Google AI Overviews|1; dealership-management-systems|q10|Google AI Overviews|3; dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 6 source answers

    • Reynolds and Reynolds: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|3; dealership-management-systems|q10|Google AI Overviews|3

      No source shown: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%

    • Tekion: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|3; dealership-management-systems|q10|Google AI Overviews|1

      No source shown: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%

  37. Role based access controls

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 6 source answers

    No adjacent vendor passage coded for this criterion.

  38. Service department workflows

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  39. Working connections to CRM, OEM, lender and other business systems

    6 of 150; 4.0%; Wilson 95% interval 1.8% to 8.5%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://us.dealertrack.com/wp-content/uploads/sites/2/2024/03/dealer-management-checklist.pdf: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 3 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  40. Access from off site locations

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 2 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  41. Built in financial accounting

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 2 of 3 runs; Perplexity, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Overviews|2; dealership-management-systems|q9|Perplexity|1

    https://suiteengine.com/evaluating-a-dms/: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  42. Defined data migration process

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Overviews|1

    No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  43. Defined handling of data after leaving the platform

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Perplexity, q9: 2 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  44. Evidence and references from comparable dealerships

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 2 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; https://www.discorp.com/blog/evaluate-your-dms/: 1 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  45. How prices change as usage or the dealership grows

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2

    No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  46. Integrated payment processing

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Overviews|1

    No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  47. Shared inventory visibility or pooling across stores

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q10: 2 of 3 runs; Google AI Overviews, q10: 2 of 3 runs; Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Claude|1; dealership-management-systems|q10|Claude|3; dealership-management-systems|q10|Google AI Mode|2; dealership-management-systems|q10|Google AI Overviews|1; dealership-management-systems|q10|Google AI Overviews|3

    No source shown: 5 source answers

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  48. Support during weekends, extended hours or round the clock

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 5 source answers

    No adjacent vendor passage coded for this criterion.

  49. Support for multiple dealership locations

    5 of 150; 3.3%; Wilson 95% interval 1.4% to 7.6%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 3 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 3 source answers; https://www.discorp.com/blog/what-is-a-dealership-management-system/: 1 source answers; https://www.elvadms.com/how-to-choose-a-dealer-management-system-in-2026/: 1 source answers; https://www.flyntlok.com/insights/best-dealer-management-systems: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  50. A complete usable data export

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  51. Access from mobile devices

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  52. Clear service terms

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  53. Cost appropriate to dealership size and budget

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q2: 2 of 3 runs; Claude, q9: 1 of 3 runs; Google AI Mode, q2: 1 of 3 runs

    Deposited source answers dealership-management-systems|q2|Claude|1; dealership-management-systems|q2|Claude|3; dealership-management-systems|q2|Google AI Mode|3; dealership-management-systems|q9|Claude|3

    No source shown: 4 source answers

    • AutoManager: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Carsforsale.com: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • DealerCenter: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Frazer: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • dealr.cloud: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  54. Defined pricing model and charging basis

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs; Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Overviews|1

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  55. Defined renewal, cancellation and termination commitments

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Perplexity|3

    https://us.dealertrack.com/wp-content/uploads/sites/2/2024/03/dealer-management-checklist.pdf: 1 source answers; No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  56. Deployment architecture suited to dealership needs

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q1: 2 of 3 runs

    Deposited source answers dealership-management-systems|q1|Google AI Mode|2; dealership-management-systems|q1|Google AI Mode|3; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Overviews|1

    No source shown: 4 source answers

    • DealerCenter: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2; dealership-management-systems|q1|Google AI Mode|3

      No source shown: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%

    • DealersCloud: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q1|Google AI Mode|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  57. Expected downtime during implementation

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Google AI Mode|3

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  58. Ongoing software updates

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  59. Reporting functionality

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  60. Required internal resources for implementation

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  61. Safeguards for customer and financial data

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2

    No source shown: 4 source answers

    No adjacent vendor passage coded for this criterion.

  62. Training at launch

    4 of 150; 2.7%; Wilson 95% interval 1.0% to 6.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 2 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Overviews|3; dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|3

    https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 2 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 2 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers; No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  63. A manageable staff learning requirement

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q2: 1 of 3 runs; Google AI Mode, q10: 2 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|1; dealership-management-systems|q10|Google AI Mode|3; dealership-management-systems|q2|Google AI Mode|3

    No source shown: 3 source answers

    • Frazer: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  64. Accessible support with response and resolution commitments

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  65. Accurate and consistent data across systems or modules

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://suiteengine.com/evaluating-a-dms/: 2 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 2 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 3 source answers

    No adjacent vendor passage coded for this criterion.

  66. Audit trail of record and financial changes

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  67. Bank reconciliation and month end close

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  68. Checked migration completeness and reconciled opening balances

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  69. Clear included features versus chargeable add ons

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Google AI Mode|2

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  70. Defined maximum data loss commitments

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  71. Defined recovery time commitments

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  72. Documented data hosting and storage location

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Perplexity|1

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers; No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  73. Fallback or rollback plan for failed migration

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  74. Independent security assessments or certifications

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  75. Long term vendor commitment to customers and support

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Perplexity|1

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; https://www.discorp.com/blog/evaluate-your-dms/: 1 source answers; No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  76. Multifactor authentication

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  77. Ownership, access and restrictions on secondary use of dealership data

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    https://www.nada.org/media/3508/download?inline=&utm_source=openai: 1 source answers; No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  78. Parts inventory management

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  79. Product roadmap and continuing development

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Perplexity|1

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.ceo-review.com/10-best-dealership-management-system-software-providers-for-ceos/: 1 source answers; https://www.discorp.com/blog/evaluate-your-dms/: 1 source answers; No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  80. Reports traceable to source transactions

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  81. Responsibility for integration failures

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  82. Security certifications

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 3 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 3 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers

    No adjacent vendor passage coded for this criterion.

  83. Security incident notification commitments

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  84. Service job scheduling

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  85. Support channels, availability and response expectations

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|2; dealership-management-systems|q9|Perplexity|3

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 1 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 2 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 3 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 2 source answers; https://www.lightspeeddms.com/top-questions-dealers-are-asking-about-a-dms-blog/: 1 source answers

    No adjacent vendor passage coded for this criterion.

  86. Support for FTC Safeguards Rule obligations

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    https://www.ftc.gov/business-guidance/resources/automobile-dealers-ftcs-safeguards-rule-frequently-asked-questions?utm_source=openai: 3 source answers

    No adjacent vendor passage coded for this criterion.

  87. Support for data privacy obligations

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Overviews|1

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  88. Usable operations during outages

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  89. Usable report exports

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  90. Vendor experience and reputation

    3 of 150; 2.0%; Wilson 95% interval 0.7% to 5.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 3 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Claude|3

    No source shown: 3 source answers

    No adjacent vendor passage coded for this criterion.

  91. Access to customer records

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|2; dealership-management-systems|q9|Google AI Mode|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  92. Access to data after contract termination

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  93. Access to dealership data

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|2; dealership-management-systems|q9|Perplexity|1

    https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  94. Adaptability to changing dealership needs

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  95. Avoiding per integration fees

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q10: 1 of 3 runs; Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Claude|3; dealership-management-systems|q10|Google AI Mode|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  96. Centralized multi location operations and visibility

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q10: 2 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|1; dealership-management-systems|q10|Google AI Mode|2

    No source shown: 2 source answers

    • Tekion: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|1; dealership-management-systems|q10|Google AI Mode|2

      No source shown: 2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Category median 0 of 150; 0.0%

  97. Clean data migration

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|1; dealership-management-systems|q9|Google AI Mode|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  98. Connections to customer relationship management systems

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  99. Data access controls

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|3; dealership-management-systems|q9|Claude|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  100. Data encryption at rest and in transit

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  101. Data retention terms

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 1 of 3 runs; Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|3; dealership-management-systems|q9|Perplexity|3

    https://tekion.com/blog/the-dealers-guide-to-choosing-a-dms-in-2026: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  102. Deal cancellations, refunds and accounting corrections

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  103. Deal profitability analysis or optimization

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  104. Defined data direction, frequency and synchronized records

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  105. Demonstration of working integrations

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  106. Electronic signatures

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  107. Evidence of tested data recovery

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|ChatGPT|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  108. Floorplan financing tracking

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  109. Growth without replacing the system

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3; dealership-management-systems|q9|Perplexity|1

    https://blog.everlogic.com/choosing-the-right-dealership-management-software-dms: 1 source answers; https://www.dealerrock.com/2025/07/23/the-essential-guide-to-choosing-the-right-cloud-based-dealer-management-system-for-marine-and-rv-dealerships/: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  110. Inter store inventory transfers

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|1; dealership-management-systems|q9|ChatGPT|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  111. Prospect, pipeline and customer relationship tracking

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  112. Recent security audit or compliance certification

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1; dealership-management-systems|q9|Claude|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  113. Report configuration without custom development charges

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  114. Required capabilities currently delivered rather than roadmap promises

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  115. Responsibility for integration setup

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|1; dealership-management-systems|q9|Perplexity|3

    https://us.dealertrack.com/wp-content/uploads/sites/2/2024/03/dealer-management-checklist.pdf: 2 source answers; https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/dealership-software-guide-systems-features-and-how-choose-right-platform: 2 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 2 source answers

    No adjacent vendor passage coded for this criterion.

  116. Role specific launch and ongoing staff training

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|Perplexity|3

    https://www.cdkglobal.com/insights/5-questions-ask-when-selecting-your-dms-provider: 1 source answers; https://www.cdkglobal.com/insights/what-look-when-choosing-dealer-management-system: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers; No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  117. Service appointments, repair orders and technician workflows

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|3

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  118. Trade in handling

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs; Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2; dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  119. Vehicle reconditioning workflows

    2 of 150; 1.3%; Wilson 95% interval 0.4% to 4.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 2 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1; dealership-management-systems|q9|ChatGPT|2

    No source shown: 2 source answers

    No adjacent vendor passage coded for this criterion.

  120. Ability to retain preferred third party providers

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  121. An integration architecture diagram

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  122. Automated prospect follow ups

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  123. Automation of repetitive dealership tasks

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  124. Avoiding massive franchise enterprise systems for a small dealership

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q2: 1 of 3 runs

    Deposited source answers dealership-management-systems|q2|Google AI Overviews|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  125. Bidirectional data flow

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  126. Built in financial accounting and general ledger

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  127. Centralized customer records and access

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|2

    No source shown: 1 source answers

    • Tekion: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Mode|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  128. Certified integrations

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  129. Complete data migration

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  130. Complete usable data exports with defined formats, time and fees

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  131. Configurable dealership workflows

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  132. Connections to manufacturer systems

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Mode|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  133. Contractual remedies for failed implementation or undelivered functions

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  134. Data backups

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  135. Dedicated account manager

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  136. Defined data storage practices

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|2

    https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers; https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers

    No adjacent vendor passage coded for this criterion.

  137. Defined data field update and refresh handling

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|2

    https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers

    No adjacent vendor passage coded for this criterion.

  138. Defined integration data, direction and transfer speed

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  139. Documented outage procedures

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|2

    https://www.larksuite.com/en_us/blog/dealership-management-system: 1 source answers

    No adjacent vendor passage coded for this criterion.

  140. Expected support response times

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  141. Feedback or reviews from other dealerships

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  142. Flat rate or modular pricing

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q2: 1 of 3 runs

    Deposited source answers dealership-management-systems|q2|Google AI Mode|3

    No source shown: 1 source answers

    • Autosoft: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Frazer: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Google AI Mode|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  143. Handling workflow corrections and exceptions

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  144. Manufacturer incentive accounting

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Overviews|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  145. Manufacturer parts price files

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q3: 1 of 3 runs

    Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

    No source shown: 1 source answers

    • Lightspeed: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  146. Ongoing software and regulatory updates

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Mode, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Mode|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  147. Open two way APIs

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Google AI Overviews|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  148. Post termination access and data retention or deletion terms

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  149. Responsibility for integration setup and ongoing support

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Perplexity, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Perplexity|2

    https://us.dealertrack.com/wp-content/uploads/sites/2/2024/03/dealer-management-checklist.pdf: 1 source answers; https://www.cdkglobal.com/sites/cdk4/files/2022-01/21-1300%20ABM%20eBook%20Rebrand_v2.pdf: 1 source answers

    No adjacent vendor passage coded for this criterion.

  150. Sales pipeline and lead tracking

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  151. Service work orders

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q3: 1 of 3 runs

    Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  152. Small dealer fit, affordability or ease of learning as alternative selection qualities

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q2: 1 of 3 runs

    Deposited source answers dealership-management-systems|q2|Claude|2

    No source shown: 1 source answers

    • Autodeals: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Blackpurl: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • Carsforsale.com: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • DealerCenter: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

    • EverLogic: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q2|Claude|2

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  153. Standardized finance and insurance compliance across stores

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Overviews|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  154. Standardized workflows across stores

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q10: 1 of 3 runs

    Deposited source answers dealership-management-systems|q10|Google AI Overviews|3

    No source shown: 1 source answers

    • Reynolds and Reynolds: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%.
      Vendor source evidence

      Deposited source answers dealership-management-systems|q10|Google AI Overviews|3

      No source shown: 1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Category median 0 of 150; 0.0%

  155. Support for accessories

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Google AI Overviews, q3: 1 of 3 runs

    Deposited source answers dealership-management-systems|q3|Google AI Overviews|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  156. Trade in payoff handling

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  157. Vehicle cost tracking

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|1

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  158. Vendor financial stability

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    Claude, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|Claude|3

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

  159. Warranty claim processing

    1 of 150; 0.7%; Wilson 95% interval 0.1% to 3.7%. Team review: in progress.

    Runs, sources and adjacent vendors

    ChatGPT, q9: 1 of 3 runs

    Deposited source answers dealership-management-systems|q9|ChatGPT|2

    No source shown: 1 source answers

    No adjacent vendor passage coded for this criterion.

Download complete category evidence · Download manifest and source hashes

Full checked set, sorted by observed counts, not a ranking.
VendorNamedVendor domain cited
CDK Global90 of 150 valid answers, 60.0% (Wilson 95% interval 52.0% to 67.5%)13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%)
DealerCenter79 of 150 valid answers, 52.7% (Wilson 95% interval 44.7% to 60.5%)23 of 150 valid answers, 15.3% (Wilson 95% interval 10.4% to 22.0%)
Tekion76 of 150 valid answers, 50.7% (Wilson 95% interval 42.7% to 58.6%)20 of 150 valid answers, 13.3% (Wilson 95% interval 8.8% to 19.7%)
Dealertrack67 of 150 valid answers, 44.7% (Wilson 95% interval 36.9% to 52.7%)13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%)
Frazer59 of 150 valid answers, 39.3% (Wilson 95% interval 31.9% to 47.3%)19 of 150 valid answers, 12.7% (Wilson 95% interval 8.3% to 18.9%)
Reynolds and Reynolds57 of 150 valid answers, 38.0% (Wilson 95% interval 30.6% to 46.0%)10 of 150 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.8%)
AutoManager31 of 150 valid answers, 20.7% (Wilson 95% interval 15.0% to 27.8%)11 of 150 valid answers, 7.3% (Wilson 95% interval 4.1% to 12.7%)
DealerSocket24 of 150 valid answers, 16.0% (Wilson 95% interval 11.0% to 22.7%)1 of 150 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)
Ideal Computer Systems22 of 150 valid answers, 14.7% (Wilson 95% interval 9.9% to 21.2%)4 of 150 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%)
PBS Systems22 of 150 valid answers, 14.7% (Wilson 95% interval 9.9% to 21.2%)9 of 150 valid answers, 6.0% (Wilson 95% interval 3.2% to 11.0%)
Autosoft20 of 150 valid answers, 13.3% (Wilson 95% interval 8.8% to 19.7%)3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)
DealerBuilt16 of 150 valid answers, 10.7% (Wilson 95% interval 6.7% to 16.6%)3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)
EverLogic16 of 150 valid answers, 10.7% (Wilson 95% interval 6.7% to 16.6%)8 of 150 valid answers, 5.3% (Wilson 95% interval 2.7% to 10.2%)
Auto/Mate15 of 150 valid answers, 10.0% (Wilson 95% interval 6.2% to 15.8%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Lightspeed DMS13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%)11 of 150 valid answers, 7.3% (Wilson 95% interval 4.1% to 12.7%)
DX112 of 150 valid answers, 8.0% (Wilson 95% interval 4.6% to 13.5%)10 of 150 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.8%)
BiT Dealership Software7 of 150 valid answers, 4.7% (Wilson 95% interval 2.3% to 9.3%)4 of 150 valid answers, 2.7% (Wilson 95% interval 1.0% to 6.7%)
Dominion DMS3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
ZiiDMS3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)
IDS1 of 150 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Motility Software0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Quorum Information Technologies0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

The ten buyer questions

Each question was put to every engine 3 times on the stated dates. Counts are over valid answers to the exact question.

what is the best dealer management system for an independent used car dealer

Question q1. 15 valid answers. Excluded answers: 0. Type: best option.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

best DMS for a small dealership with a handful of employees

Question q2. 15 valid answers. Excluded answers: 0. Type: best option.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

best dealer management system for a powersports or motorcycle dealer

Question q3. 15 valid answers. Excluded answers: 0. Type: best option.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

what are the best alternatives to CDK Global

Question q4. 15 valid answers. Excluded answers: 0. Type: alternative.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

what are the best alternatives to Reynolds and Reynolds

Question q5. 15 valid answers. Excluded answers: 0. Type: alternative.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

what are the best alternatives to Dealertrack DMS

Question q6. 15 valid answers. Excluded answers: 0. Type: alternative.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

Tekion vs CDK, which DMS is better for a franchise dealer

Question q7. 15 valid answers. Excluded answers: 0. Type: buyer evaluation.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

DealerCenter vs Frazer for an independent lot, which should I pick

Question q8. 15 valid answers. Excluded answers: 0. Type: buyer evaluation.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

what questions should I ask when choosing a dealership management system

Question q9. 15 valid answers. Excluded answers: 0. Type: buyer evaluation.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

best DMS for a dealer group running a dozen rooftops

Question q10. 15 valid answers. Excluded answers: 0. Type: specific workflow.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

Release and method

Release
2026-09, version 2026-09.1
Published
2026-09-23
Answer capture date
2026-09-22
Source capture dates
2026-09-21
Engines
ChatGPT, Claude, Perplexity, Google AI Overviews, Google AI Mode
Configuration
10 fixed target questions, 5 engines, 3 repeats. No controls were run for this category.
Method version
v1.1
Excluded answers
0 target answers excluded; exact reasons are listed. No controls were run for this category.
Commissioned engagement
No commissioned engagement is declared for this category.

Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.

Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.

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Release JSON · Category CSV · DOI 10.5281/zenodo.22907695

How to cite: Broadcastwell. The Absence Index, Dealership management systems, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.

The Absence Report

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Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

This public record reports the checked set, fixed questions and stated dates. Claim a vendor page, file a dispute or ask for a re-run, or read the dispute policy and log.

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