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2026-09.1 record

Insurance agency management systems

Most named checked vendor

127 of 150 valid answers named Applied Systems

127 of 150 valid answers, 84.7% (Wilson 95% interval 78.0% to 89.6%)

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Release 2026-09, version 2026-09.1. Method v1.1. DOI 10.5281/zenodo.22907695

Software that runs the daily book of business of an insurance agency or brokerage: client and policy records, commissions, downloads, workflows, document management, and sales pipeline, for property and casualty or life and health agencies.

Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

Capture date: 2026-09-21. The Index measures observed naming, not service quality or product merit.

Commissioned engagement: no.

Dispute policy · Explore the buyer questions

Discuss this category's evidence

Full checked set, sorted by observed counts, not a ranking.
VendorNamedVendor domain cited
Applied Systems127 of 150 valid answers, 84.7% (Wilson 95% interval 78.0% to 89.6%)54 of 150 valid answers, 36.0% (Wilson 95% interval 28.8% to 43.9%)
EZLynx111 of 150 valid answers, 74.0% (Wilson 95% interval 66.4% to 80.4%)35 of 150 valid answers, 23.3% (Wilson 95% interval 17.3% to 30.7%)
HawkSoft97 of 150 valid answers, 64.7% (Wilson 95% interval 56.7% to 71.9%)34 of 150 valid answers, 22.7% (Wilson 95% interval 16.7% to 30.0%)
Vertafore92 of 150 valid answers, 61.3% (Wilson 95% interval 53.3% to 68.8%)20 of 150 valid answers, 13.3% (Wilson 95% interval 8.8% to 19.7%)
NowCerts48 of 150 valid answers, 32.0% (Wilson 95% interval 25.1% to 39.8%)7 of 150 valid answers, 4.7% (Wilson 95% interval 2.3% to 9.3%)
AgencyBloc35 of 150 valid answers, 23.3% (Wilson 95% interval 17.3% to 30.7%)15 of 150 valid answers, 10.0% (Wilson 95% interval 6.2% to 15.8%)
AgencyZoom31 of 150 valid answers, 20.7% (Wilson 95% interval 15.0% to 27.8%)3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)
NextAgency22 of 150 valid answers, 14.7% (Wilson 95% interval 9.9% to 21.2%)14 of 150 valid answers, 9.3% (Wilson 95% interval 5.6% to 15.1%)
InsuredMine13 of 150 valid answers, 8.7% (Wilson 95% interval 5.1% to 14.3%)8 of 150 valid answers, 5.3% (Wilson 95% interval 2.7% to 10.2%)
GloveBox10 of 150 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.8%)1 of 150 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)
Zywave10 of 150 valid answers, 6.7% (Wilson 95% interval 3.7% to 11.8%)3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)
Partner XE (SIS)6 of 150 valid answers, 4.0% (Wilson 95% interval 1.8% to 8.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Ebix (SmartOffice)3 of 150 valid answers, 2.0% (Wilson 95% interval 0.7% to 5.7%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
BindHQ1 of 150 valid answers, 0.7% (Wilson 95% interval 0.1% to 3.7%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Agency Systems (Newton)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Dyad0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
NASA (Eclipse)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Quikfuzion0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
SIBRO0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)

The ten buyer questions

Each question was put to every engine 3 times on the stated dates. Counts are over valid answers to the exact question.

What is the best agency management system for a small independent P&C agency?

Question q1. 15 valid answers. Excluded answers: 0. Type: best option.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

What is the best agency management system for a growing commercial lines brokerage?

Question q2. 15 valid answers. Excluded answers: 0. Type: best option.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

What is the best agency management system for a life and health benefits agency?

Question q3. 15 valid answers. Excluded answers: 0. Type: best option.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

What are the best alternatives to EZLynx?

Question q4. 15 valid answers. Excluded answers: 0. Type: alternative.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

What are the best alternatives to Applied Epic?

Question q5. 15 valid answers. Excluded answers: 0. Type: alternative.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

What are the best alternatives to AgencyZoom?

Question q6. 15 valid answers. Excluded answers: 0. Type: alternative.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

HawkSoft vs EZLynx: which agency management system is better?

Question q7. 15 valid answers. Excluded answers: 0. Type: buyer evaluation.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

Applied Epic vs EZLynx: which one is worth the price?

Question q8. 15 valid answers. Excluded answers: 0. Type: buyer evaluation.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

What should I look for when choosing an agency management system?

Question q9. 15 valid answers. Excluded answers: 0. Type: buyer evaluation.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

Which AMS should a new scratch agency with two producers start with?

Question q10. 15 valid answers. Excluded answers: 0. Type: specific workflow.

Ask the engine yourself; answers vary by run.ChatGPTPerplexityClaude

Release and method

Release
2026-09, version 2026-09.1
Published
2026-09-23
Answer capture date
2026-09-22
Source capture dates
2026-09-21
Engines
ChatGPT, Claude, Perplexity, Google AI Overviews, Google AI Mode
Configuration
10 fixed target questions, 5 engines, 3 repeats. No controls were run for this category.
Method version
v1.1
Excluded answers
0 target answers excluded; exact reasons are listed. No controls were run for this category.
Commissioned engagement
No commissioned engagement is declared for this category.

Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.

Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.

Download and cite

Release JSON · Category CSV · DOI 10.5281/zenodo.22907695

How to cite: Broadcastwell. The Absence Index, Insurance agency management systems, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.

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Observed answers on stated dates, not a ranking. This is not a judgment of product quality.

This public record reports the checked set, fixed questions and stated dates. Claim a vendor page, file a dispute or ask for a re-run, or read the dispute policy and log.

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