The five engines are ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode. Your record above reports what they answered on the dates shown.
Answer Repair, $490: one source-backed page or fix for one agreed buyer question, due 48 elapsed hours after recorded Ready.
Agency Deadline Audit, $490: one white-label client report and a paste-ready change, with findings within 48 hours of recorded scope confirmation. Both have the published full-refund terms.
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By engine and question
Filled marks: named in at least 2 of 3 scheduled repeats. Open marks: below that threshold. Dashed marks: excluded answers leave the threshold uncertain. Counts and intervals follow for each question.
Answer capture date: 2026-09-22.
By engine
ChatGPT
27 of 30 valid answers, 90.0% (Wilson 95% interval 74.4% to 96.5%)
Claude
25 of 30 valid answers, 83.3% (Wilson 95% interval 66.4% to 92.7%)
Perplexity
24 of 30 valid answers, 80.0% (Wilson 95% interval 62.7% to 90.5%)
Google AI Overviews
26 of 30 valid answers, 86.7% (Wilson 95% interval 70.3% to 94.7%)
Google AI Mode
25 of 30 valid answers, 83.3% (Wilson 95% interval 66.4% to 92.7%)
By buyer question
Each count is over valid answers to the exact question. Excluded answers are outside that base.
What is the best agency management system for a small independent P&C agency?
15 of 15 valid answers, 100.0% (Wilson 95% interval 79.6% to 100.0%)
Question q1. Excluded answers: 0. Type: best option.
0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
0 of 150 valid answers, 0.0% (Wilson 95% interval 0.0% to 2.5%)
Release and method
Release
2026-09, version 2026-09.1
Published
2026-09-23
Answer capture date
2026-09-22
Source capture dates
2026-09-21
Engines
ChatGPT, Claude, Perplexity, Google AI Overviews, Google AI Mode
Configuration
10 fixed target questions, 5 engines, 3 repeats. No controls were run for this category.
Method version
v1.1
Excluded answers
0 target answers excluded; exact reasons are listed. No controls were run for this category.
Commissioned engagement
No commissioned engagement is declared for this category.
Exact names and listed aliases are matched without case sensitivity at word boundaries. Plain word names require a listed qualifier nearby in the same sentence or the canonical domain among cited URLs. A vendor citation counts only when that answer also names the vendor under this rule.
Verbatim answer text is retained privately with the measurement input and import audit. No answer quotations are published here.
How to cite: Broadcastwell. The Absence Index, Insurance agency management systems, version 2026-09.1. Permanent record. CC BY 4.0 with attribution to Broadcastwell.
The Absence Report
A monthly letter on who AI names when buyers ask for software. Published observations, source links and the limits of each release.